Compass Group, North America Hospitality Manager- Pipeline- Albany, NY in ALBANY, New York
Posted Date: Nov 15, 2019
If you have a positive attitude and a love for learning, you may be interested in joining our team.
With a marked focus on senior living, Unidine delivers custom culinary programs centered on diamond service, scratch cooking, and a holistic health & wellness approach to dining. We embrace culinary integrity and innovation to craft invigorating, nourishing, and memorable meals with high quality local, seasonal, and responsibly sourced ingredients and products. As a boutique food and dining management service, we specialize in tailored, creative solutions to serve discerning clients and their clientele nationwide.
Full time associates at Unidine are offered many fantastic benefits such as:
Flexible Spending Accounts (FSAs)
Employee Assistance Program
Life Insurance for Associates and Eligible Dependents
Short Term Disability (STD) and Long Term Disability (LTD)
Accidental Death & Dismemberment (AD&D) Insurance
And other voluntary benefits
As the Hospitality Manager, you will be responsible for improving patient satisfaction for all food and dining services within a senior services environment. Our goal is to promote healing and wholeness working with and through improved nutritional methodologies. As a leader on the food services team, this person will be the catalyst for change and responsible for improving the patient satisfaction experience.
_Essential Functions and Key Tasks:_
Assessment of current dining services program.
Seek and evaluate industry best practices that can be incorporated into Undine’s culture and best practices, for creating an exceptional patient dining experience.
Improving menu and meal selection and the assembly and delivery of meal service.
Assessing meal rounds and developing criteria to evaluate performance.
Developing protocols for patient interaction during meals.
Improving meal delivery to ensure correct temperatures and dietary requirements are met.
Develop a training process and module directed at process, procedures, products actions and services that create a positive patient experience as it pertains to dining services.
Implement training for all food & dietary team members.
Integrating guest dining services into the model of patient care, service and treatment.
Fosters and Develops Positive Client Relationships
_Education and Experience_:
An undergraduate (BS/BA) degree in Food Science, Nutrition, Culinary Arts or Hotel/Restaurant Management is required.
In absence of a bachelor’s degree, a candidate must have an Associate’s Degree and have completed the Certified Dietetic Manager program (or state equivalent).
5 plus years related experience and/or training at Dining Services Director level or equivalent level (preferably in a Long Term Care or Acute Care environment); or equivalent combination of education and experience.
- Requires repetitive wrist motion. Frequent lifting, pushing, and carrying.
About Compass Group: Achieving leadership in the foodservice industry
Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. /*Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)./