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Compass Group, North America National Director, Coffee Technical Services in Charlotte, North Carolina

Canteen

Salary: $110,000 - $140,000 / year

Other Forms of Compensation: Annual bonus potential

Growth. Opportunity. Excellence.

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.

Come grow with us. We are Canteen.

Job Summary:

The National Director of Coffee Technical Services is a strategic role responsible for the overall operational strategy, equipment supplier, field support and training for the Coffee line of businesses within Canteen. This critical role includes key responsibilities, such as:

  • Partner with Foodbuy to negotiate new and existing contracts with equipment suppliers to enhance margins across the portfolio

  • Be knowledgeable on equipment trends and evaluate innovation to balance market opportunities with sound inventory management practices

  • Responsible for successful roll-out and adoption of equipment programs

  • Assist on execution and communication for all new product, incentives and roll outs.

  • Own communication and distribution of all coffee equipment communication to the field

  • Lead training for technicians, Sales, OCS branches and Franchise partners.

  • Support Sales, C1 and field for client meetings and equipment selection/ presentations for new and existing business

  • Drive margin improvement, incremental growth and non-product opportunities and operations standards

  • Liaison between Canteen and other sectors for operational support

Teams this role will work closely with:

  • Fellow Retail team members

  • Foodbuy

  • Procurement & Supply Chain

  • National Accounts

  • Sales

  • Data & Analytics

  • Operations

To be successful in this role, a candidate should have:

  • Solid understanding of varied coffee retail environments

  • Experience leading others

  • Experience navigating a multifaceted and matrixed organization, often with multiple collaborators

  • Experience in the CPG, retail, and/or contract food services industry

  • Intermediate to expert level Microsoft 365 skills, especially PowerPoint, Word, and Excel (including pivot tables)

  • Bonus points for Canva, Sigma and/or Adobe Creative Suite

  • Experience with client relations

  • Technical knowledge of equipment capabilities, features, specs a plus

Apply to Canteen today!

Canteen is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Associates at Canteen are offered many fantastic benefits.

  • Medical

  • Dental

  • Vision

  • Life Insurance/ AD

  • Disability Insurance

  • Retirement Plan

  • Paid Time Off

  • Holiday Time Off (varies by site/state)

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

Req ID: 1315603

Canteen

ERIN S PRINDLE

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