Job Information
Compass Group, North America Supply Chain Process Engineer - Charlotte, NC in Charlotte, North Carolina
Fresh & Ready Foods
Position Title: Supply Chain Process Engineer - Charlotte, NC
Starting Salary: $95,000
Other Forms of Compensation: yearly bonus
Growth. Opportunity. Excellence.
Fresh & Ready Foods is a member of Canteen. Canteen sets the national standard for excellence in automated retail, and EVERY segment of our business is thriving. We employ the best team in the industry and their dedication, collaboration and passion fuel our growth. YOU bring enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. TOGETHER we’ll continue transforming the micro-market, dining, coffee, and vending industry.
Come grow with us. We are Canteen.
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs, and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Click here (http://www.altogethergreat.com/wp-content/uploads/Professional-Management-QSG.pdf) to view the step-by-step instructions to refer a friend to this position.
Job Summary
Must be willing to work flexible schedule and extended hours as needed, including nights and weekends.
Position Overview: We are seeking a highly motivated and technically proficient individual to join our team as a Supply Chain Process Engineer. This position will be responsible for providing support and assistance to the Sage X3 Project specifically within the Shipping/Receiving and Warehouse management area of the commissary business. This role also involves troubleshooting issues, providing training, and ensuring the smooth operation of Sage X3. This position will be ongoing until all current Commissary site are live and then will be involved in converting any new acquisitions to Sage X3. Candidate will also have an active role in supporting the continuous improvement of the business processes.
Key Responsibilities:
Provide technical support to users of the Sage X3 software via phone, email, or in-person.
Troubleshoot and resolve software-related issues, including system errors, bugs, and user inquiries.
Collaborate with cross-functional teams, including software development, implementation, and customer support, to address user needs and improve product functionality.
Document and assist with support tickets, ensuring timely resolution and maintaining accurate records of solutions for our knowledgebase.
Assist with software installations, upgrades, and configurations as needed.
Develop and deliver training materials and sessions for end-users to enhance their understanding and utilization of the software.
Stay up-to-date on industry trends and best practices related to warehouse management systems and technology.
Participate in testing new software releases and providing feedback to the development team.
Assist with the development of user documentation, FAQs, and knowledge base articles.
Provide on-site support and assistance during software implementations and go-live events, as required.
Qualifications:
Previous experience in distribution and warehouse environment.
Strong problem-solving skills and ability to troubleshoot issues independently.
Excellent communication skills, both verbal and written, with the ability to effectively interact with all warehouse team members.
Familiarity with warehouse management systems or supply chain software is highly desirable.
Ability to work well in a fast-paced environment and handle multiple tasks simultaneously.
Willingness to learn and adapt to new technologies and software solutions.
Availability to provide occasional after-hours support and travel to sites as needed.
This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.
Apply to Canteen today!
Canteen is a member of Compass Group USA
Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Fresh & Ready Foods maintains a drug-free workplace.
Req ID: 1318415
Fresh & Ready Foods
Jacinda Moore