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Job Information
Compass Group, North America GENERAL MANGER OF RETAIL-CRYPTO.COM ARENA in Los Angeles, California
Levy Sector
Salary: 90-95K
Other Forms of Compensation:
Pay Grade: 16
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
The General Manager of Retail, reporting directly to the Director of Retail, holds duties related to day to day operations and financials. The position entails a need for excellent communication skills; ability to multi-task, strong team leadership, client relations and ensures superior food quality and strong customer service skills.
Long Description
Operations
Has strong attention to detail
Holds team accountable to daily responsibilities to deliver great guest service
Ensures team members have the tools necessary to complete their jobs
Ensures show quality standards are maintained at all times
Builds and maintains strong relationships with clients, guests, internal locations, retail partners and Levy Team members
Regularly obtains feedback from clients and customers to improve operations
Supports and communicates Company initiatives
Respond and assist in any guest service issues
Executes all retail promotions and programs as outlined and in accordance with Levy standards
Manages purchases for all retail outlets and arena operations, with special attention to inventory levels, turnover, and product mixes
Continually drives team members to build sales throughout retail environment.
Successfully merchandises inventory to drive sales
Analyzes POS sales reports and makes informed merchandise buying decisions that will result in the achievement of sales and profit goals
Maintains the highest level of visual standards in all retail locations
Assist in strategic plan for division including marketing strategy
Assist Director & Controller in preparing all forecasts and budgeting
Seeks buy-in on all new retail business venture/ideas
Long Description
Controls
Thoroughly and accurately uses applicable Levy systems (Retail Pro, MyStaff scheduling and more)
Ensures that all security, safety and sanitation standards are achieved
Responsible for enforcing store policies and procedures
Develops and achieves planned sales, gross margin, profit and shortage goals
Achieves assigned budget goals
Employs good safety and sanitation practices
Executes required daily reporting in a timely manner
Assists in completing required department reports and compiling information at month end closing
Ensures team members adhere to Levy Company guidelines as stated in team member training manual and employee handbook
Adequately schedules team members to meet operational needs and desired targets
Long Description
Required Skills
Minimum 3-5 years’ experience in retail, hospitality, or related field
Able to communicate effectively with management team, customers and team members by speaking and comprehending English
Able to keep clients abreast of all retail related initiatives/concerns.
English reading, writing, math and computer skills required
Experience with hard and soft lines of sports merchandise
E-commerce experience
Stamina to work 60 hours or more per week
Must be able to work extended shifts of 10 hours or more as business dictates
Curious about Life at Levy? Check it out: Levy Culture (http://www.levyrestaurants.com/our-culture/)
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.