Job Information
Compass Group, North America Project Coordinator in Minneapolis, Minnesota
Canteen One
Position Title: Project Coordinator
Pay Grade: 11
Salary: $53,000 - $58,000
Let’s talk about Canteen One! We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by providing unique and customized office coffee, vending, market, and pantry programs from coast-to-coast.
Job Summary
As a Project Coordinator you will be responsible for packaging, launching, and tracking new client programs. You will establish and communicate a schedule and provide status reports to team members. This includes identifying and communicating to the client any issues in the implementation process such as delays, service problems, or pricing issues. The ideal candidate will have experience in managing accounts and building relationships with clients.
Essential Duties & Responsibilities:
Manage projects & deadlines for store openings, client rollouts, client requests and program changes
Evaluate project deliverables
Discuss project status, completion, success metrics, issues, client satisfaction
Determine internal resource requirements of projects based upon project needs
Communicate the client’s expectations to Field Support, and discuss alternative options/solutions
Provide project status summary reports and updates
Track and report percentage complete, project metrics and issues
Keep an accurate risk tracking document
Summarize the status for current projects and initiatives, and outline time and action
Gather relevant information from a variety of technology sources and package in a professional medium
Present via phone, webinar or person-to-person/group meeting settings
Run verification reports to ensure proper system setup
Qualifications:
With a bachelor’s degree, six months of equivalent advanced customer service experience is required - one year is strongly preferred; with a high school diploma, three years of equivalent advanced customer service experienced is required.
Excellent interpersonal communications skills required
Develop and maintain positive internal and external work relationships
Strong customer service orientation
Timeliness, accuracy + ability to prioritize and organize business requirements and workload
Intermediate Microsoft Excel experience required - not just data entry - i.e. calculations, VLookup
Proficient with Microsoft Word
Experience with ERP programs (i.e. JD Edwards, Oracle, PeopleSoft, SAP) and report writer program strongly preferred (i.e. Business Objects).
Apply to Canteen One today!
Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates at Canteen One are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)