Job Information
Compass Group, North America VICE PRESIDENT, PROGRAM STRATEGY in Seattle, Washington
E15 Group
Position Title: Vice President, Program Strategy
Salary: $190,000 - 210,000 (commensurate with experience)
Other Forms of Compensation: Bonus Eligible
At E15, we are the spark that ignites. Our team delivers next-generation insights based on data, not hunches, to drive business in healthcare, campus, corporate, sports, entertainment, hospitality, and retail industries to help companies make forward-looking decisions to benefit their business and their guests. For more information on what we are about as a company, check us out by following the link below: www.e15group.com
Job Summary
The Vice President of Program Strategy will represent the client in overseeing the strategic direction and programming of the North America food program for a very large Fortune five global client. In this role, you will be responsible for working with senior stakeholders to drive performance from partners, use data to support decisions and measure results, manage strategic projects, oversee financial performance, optimize costs, and enhance guest experience across the client portfolio. You will be expected to identify opportunities to improve outcomes across qualitative and quantitative metrics and track the effectiveness of different initiatives. To be successful in this role, you will need to take a proactive approach to delivering value to the client as a thought partner and expert communicator. You will manage a geographically distributed team to oversee hospitality delivery across over 100 locations totaling over $130M in annual spend. The position is accountable to the CEO of E15.
RESPONSIBILITIES
Manage $130M+ budget for food and beverage operations on multiple campuses across the US and Canada for multiple foodservice vendors
Manage a growing team (5+ full time associates) in the management of vendors and initiatives across the portfolio and by campus
Work collaboratively with primary client and regional stakeholders on various enterprise-wide or area initiatives and program implementations across a complex, matrixed organization with cross-functional project teams
Oversee and improve food program under the following areas:
Strategic Planning
Integrated Program Management
Guest Experience Management
Performance Management
Vendor Relationship Management
Operations Management
Technology Strategy & Implementation
Cultivate and maintain strong relationships with stakeholders, including client and operational executives, to foster effective cross-functional collaboration and alignment
Lead strategic initiatives by developing KPIs, benchmarking, and performance measurement practices to optimize operational processes, financial outcomes, and guest experience
Communicate project details proactively and clearly across all organizational levels, ensuring alignment and understanding among relevant departments
Analyze business data using statistical techniques to identify patterns and correlations, providing insights that drive decision-making and strategic adjustments
Create and standardize reporting formats, including dashboards and status updates, for client and sector use, ensuring clarity and consistency in communications
Identify, prioritize, and manage ad hoc projects that align with client objectives, coaching the team on forecasting impacts, investments, and outcomes
Provide leadership, support, and professional development opportunities to team members, setting high standards for behavior, analyses, and deliverables
QUALIFICATIONS
7+ years of experience in consulting, operational, analytical and/or client-facing businesses
Proven success managing a portfolio of operations, including cafes, coffee shops, catering, vending, and office pantries
Great work ethic with a strong sense of urgency to support teammates and stakeholders
Able to pivot as needs and priorities change
Success in a matrixed organization
Managing and leading other professionals
Recruiting and hiring top talent
Degree in business strategy, hospitality, business analytics, finance, economics, or a related field · Ability to develop and own stakeholder relationships (at all levels) · Ability to work collaboratively in a consultative role · Persuasive and professional communication skills (presentations, documents, emails) · Comfortable and competent in front of executives
PREFERRED
Big 4 or advisory consulting experience
Food and/or Retail knowledge/experience a significant plus
Master’s degree in business, hospitality, or similar
Apply to E15 today!
E15 is a member of Compass Group USA
Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Associates at E15 are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf) for paid time off benefits information.
Req ID: 1368812
E15 Group
Margaret Lovette
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