Compass Group, North America SUPERVISOR, HOUSEKEEPING (FULL-TIME) in WARREN, Michigan
We have an opening for a full-time SUPERVISOR, HOUSEKEEPING position.
Location: Ascension Macomb-Oakland Hospital - 11800 Twelve Mile Rd, Warren, MI 48093. /Note: online applications accepted only./
Schedule: Open availability, shifts are from 5:00 pm to 2:30 pm.
Requirement: Prior patient relations and/or customer service experience is a plus!
If you have a positive attitude and a love for learning, you may be interested in joining our team.
At TouchPoint, we’re all about heart. Compassion at every point of human contact is more than our mission, it's our way of life. We’re the exclusive provider of hospitality services to Ascension Health, so our associates are a lifeline to patients, residents and their families. That’s why we're looking for bright and diverse people to join our family. From housekeeping, food and nutrition services to patient transportation and valet parking, we provide the hospitality that leads to healing. If you’re ready to make a difference, join us!
Full time associates at TouchPoint are offered many fantastic benefits such as:
Flexible Spending Accounts (FSAs)
Employee Assistance Program
Life Insurance for Associates and Eligible Dependents
Short Term Disability (STD) and Long Term Disability (LTD)
Accidental Death & Dismemberment (AD&D) Insurance
And other voluntary benefits
Summary:* Oversees, monitors and participates in the cleaning of rooms and common areas.
Essential Duties and Responsibilities:*
Directs and participates in the overall sanitation and safety of the facility and associates in accordance with company standards and government regulations.
Determines cleaning assignments and establishes priorities; adjusts assignments based on changes in room occupancy or emergency clean-up requests; maintains accurate record of assignments.
Ensures security of keys.
Responds to customer needs and requests; resolves customer concerns.
Follows work procedures and expedites workflow to ensure timely, efficient service; communicates room completion and availability.
Inspects rooms, common areas and stock rooms, and approves staff work performance; performs or delegates appropriate corrective action.
Reports unsafe conditions and maintenance service needs, including painting, repairs, and furniture replacement and upkeep.
Oversees the productivity and breaks of associates; communicates performance issues to management.
Participates in the onboarding and training of associates; conducts daily pre-service meetings.
Demonstrates safe and correct use of environmental services equipment and chemicals.
Completes inventory of materials, supplies and linens; manages usage and orders to in alignment with budget.
Opens and closes the department; maintains security for department property, supplies and operating funds.
Communicates on the telephone, over radio, in person and in writing with clients, customers or residents, personnel from other departments and coworkers.
Performs other duties as assigned.
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. /*Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)./
Req ID: 241493